Every successful man has a past and every hardworking/struggling man has a future. So do not look at the now I say, imagine the bigger picture. I love to listen to some successful people, and when I do, what I watch out for is their perception and approach to challenging situations they have been in. Richard Branson was in the press recently due to the Virgins galactic's SpaceShiptwo Crash. I watched him give his speech and I must say, I loved his response style as well as composure. I also came across this article, and as I read it, it made me smile because I vividly remember this was a big debate between a couple of friends and I, as we discussed Strategic Planning. The simplicity in his words, can be used in our every day life and will really prove invaluable. I really enjoyed reading and reflecting. Hope you get inspired too
(photocredit; veryimportantpotheads.com).
In the summer of 2012, the British government informed Virgin Trains that it had lost the bid to retain the operating rights to the UK's West Coast rail franchise. Virgin Trains had been running the 7-billion-pound ($10.9 billion) franchise for 15 years, expanding the line and growing its annual passenger numbers from 13 million to 30 million.
In the summer of 2012, the British government informed Virgin Trains that it had lost the bid to retain the operating rights to the UK's West Coast rail franchise. Virgin Trains had been running the 7-billion-pound ($10.9 billion) franchise for 15 years, expanding the line and growing its annual passenger numbers from 13 million to 30 million.
Richard
Branson, chair of Virgin Train's parent company the Virgin Group, writes in his
book "The Virgin Way: Everything I Know About Leadership" that he was
"stunned and baffled" that he could have lost the bid to FirstGroup.
He
decided to stay quiet for awhile, meeting with lawyers and advisors to see if
Virgin had actually been beaten fairly. Everyone he spoke with seemed to
conclude that FirstGroup's numbers were unsustainable, meaning the British
government had made a mistake in calculations. Regardless, many of his senior
team told Branson that he'd only be wasting his time and hurting his image with
a lawsuit. But, after carefully weighing the facts, he decided to move forward
with the lawsuit.
A
week before he was scheduled to meet the Department for Transport in the UK's
high court, Branson got a phone call from the department's secretary. The
secretary told him that on further review, the department had indeed made grave
miscalculations and Virgin had offered the better deal.
Branson
considers his decision to sue the government, which ultimately saved his rail
business, to be one of the best high-stakes decisions he's ever made. In his
book he highlights four rules that he's used to make tough decisions throughout
his business career:
1.
Don't act on an emotional response.
Branson
says he was flabbergasted when he first heard that the Virgin Trains deal had
not gone through, but he was experienced enough to know that he should take
some time to settle down and collect data instead of letting his feelings take
control of him.
Had
he made a statement to the press out of frustration or demanded to sue the
British government solely out of instinct rather than fact, he would have
increased the likelihood of having his case dismissed and appearing reckless.
It's
just as bad to act on a positive emotion. Give decisions you're considering
enough time to lose the influence of your first impressions.
2.
Find as many downsides to an idea as possible.
Branson
carefully considers everything that could go wrong before he goes forward with
a decision.
Regarding
the rail case, Branson's lawyers initially told him he had a 10% chance of
winning a case against the government. But after collecting proof that some
numbers in his competitor's deals were off, he was convinced he had truth and
customer support on his side.
"Nothing
is perfect, so work hard at uncovering whatever hidden warts the thing might
have and by removing them you'll only make it better still," he writes.
3.
Look at the big picture.
Before
he makes a decision, Branson takes a look at how it will affect his other
projects in both the short and long term.
"This
one may be a 'too good to miss' opportunity but how will it affect other
projects or priorities and, if now is not the best time to do it, what risks if
any are there in putting the thing on hold for an agreed period of time? If you
cannot manage this project in addition to another that's waiting in the wings,
which one gets the nod and why?" he writes.
Branson
writes that one of the best examples of ignoring the bigger picture is when
Carnival Corporation's chairman and CEO Mickey Arison decided to go to a Miami
Heat basketball game on the same day that one of his company's cruise ships
sank off the coast of an Italian island in 2012, killing 32 and injuring many
others.
Branson
says Arison further tarnished Carnival's and his own reputation when he behaved
similarly less than a year later when a ship ran out of fuel and left its
passengers five days at sea without running water or power.
4.
Protect the downside.
In
a LinkedIn blog post from earlier this year, Branson writes that the best
lesson his father ever taught him was to protect the downside; that is, limit
possible losses before moving forward with a new business venture.
Branson's
father told him that he would allow him, at age 15, to leave high school and
start Student magazine only if he sold 4,000 pounds' worth of advertising to
cover printing and paper costs.
It's
a strategy he repeated in 1984 when he made a huge leap from the music business
into the airline business with Virgin Atlantic. He was only able to convince
his business partners at Virgin Records to agree to the deal after he got
Boeing to agree to take back Virgin's one 747 jet after a year if the business
wasn't operating as planned.
(http://www.businessinsider.com/how-richard-branson-makes-decisions-)
No comments:
Post a Comment